bejdb's commitment to responsible gaming
We believe gaming should be fun, not stressful. At bejdb, your safety and well-being are the top priority.
Our commitment
bejdb is a trusted online gaming platform in Bangladesh, and we firmly believe that gaming should be a form of entertainment — not a solution to financial problems. Whether it's online casino, slots, or sports betting, enjoyment and moderation should be at the heart of every game.
We understand that in some cases gaming can become a habit that affects other areas of life. That is why bejdb has put in place multiple safety tools and policies to help every user keep their gaming experience healthy and controlled.
On this page you will find out how to set deposit limits, activate self-exclusion, take a time-out, and where to reach out for help if needed. bejdb is committed to standing by every player.
Our safety tools
Set deposit limits
You decide how much money you deposit daily, weekly, or monthly. Once a limit is set it takes effect immediately, and increasing it requires approval from the support team.
Time-out feature
Need a short break? With the time-out feature you can temporarily suspend your account for anywhere from 24 hours up to a maximum of six weeks. No login or betting is possible during the break.
Self-exclusion
If you feel you need a long-term break from gaming, activate self-exclusion. Your account will be completely deactivated and cannot be reopened before the specified period ends.
Activity history
You can view your betting history, win/loss record, and deposit list at any time. Analyse your spending patterns and make informed decisions.
Reality check
At regular intervals our system will remind you how long you have been playing. These reminders help keep you grounded in reality.
24/7 support team
For any issue — gaming addiction or account-related — bejdb's support team is available seven days a week, twenty-four hours a day, in both Bengali and English.
Warning signs of problematic gaming
If any of the following apply to you, it may be time to pause and consider seeking help.
- Spending beyond your budget: You are spending more than your set budget and each time you tell yourself "this is the last time".
- Chasing losses: You keep returning to gaming to recover money you have lost, and it has become a cycle.
- Impact on family and relationships: Gaming is damaging your relationships with family, friends, or at work.
- Hiding the habit: You are hiding the truth about your gaming from family or people close to you.
- Emotional restlessness: You feel anxious or irritable when you are not playing, and gaming brings temporary relief.
- Debt burden: You are taking on debt to fund gaming or cutting back on everyday essential expenses.
Keep in mind
Gaming is for entertainment only. No gaming platform can be a reliable source of income. Stay moderate — only play with what you can afford to lose without a significant impact on your life.
Simple habits for healthy gaming
Set your budget in advance
Before you start playing, decide how much you will spend today. When you reach that limit, stop — do not invest more in the hope of winning.
Stick to a time limit
Decide in advance how long you will play each day. Use a timer or keep bejdb's built-in reminder turned on.
Do not chase losses
Trying to recover losses from a session by placing bigger bets is the biggest mistake you can make. Each round is independent — previous results do not affect future ones.
Do not play under stress
Gaming when you are angry, sad, or frustrated makes it hard to make sound decisions. Only play when you are in a good state of mind.
Take regular breaks
Playing for a long stretch reduces your judgement. Take at least one break every hour — get up, walk around, drink some water.
Use only your own account
Playing through someone else's account or lending out your own is strictly prohibited. Each account is for the registered individual only.
How to use the safety tools
Deposit limit
You can set a daily, weekly, or monthly deposit limit from your account settings. Lowering a limit takes effect immediately. To increase a limit a 24-hour waiting period is required along with a review by the support team. The minimum deposit is ৳200.
Time-out
When time-out is activated, login and betting on your account will be completely disabled for the chosen period. The account is reactivated automatically when the period ends. No bonuses or promotions will be sent during the time-out.
Permanent self-exclusion
If you feel you need a long-term break, contact the support team. Once self-exclusion is activated the account will remain completely closed. It cannot be reopened before the set period ends, and no promotional emails will be sent.
Age verification is mandatory
bejdb is for individuals aged 21 and above only. Age is verified when an account is created and accounts belonging to underage users are closed immediately. If there are underage members in your household, put appropriate protection measures in place on your device.
Help is always available
Talk to the bejdb support team
If gaming becomes a problem or you have questions about the safety tools, our support team is always ready to help. Support is available in both Bengali and English.
Learn more about gaming addiction
Gaming addiction is a mental health condition and it is treatable. If you or someone you know is affected, seek advice from a mental health professional. Professional doctors and counsellors who provide support on this issue are available in Bangladesh.
Remember: seeking help is an act of courage, not weakness.
Play responsibly, enjoy with pleasure
bejdb is always by your side to ensure safe gaming. Read our FAQ or go directly to the casino.